HOSPITALITY
Invitations
- Design - high quality and innovative
- Method of delivery with time to reply (including hand delivery and email)
- Invitation content including time, date, name of event, how to RSVP, directions
and parking
- Promotional material may be included with the invitation
Arrival
- Timing - so as to arrive at the best moment
- Parking
- Meeting and greeting - having a someone to welcome the public to the event
- Reduce all waiting times - for example, a welcome cocktail while waiting
to be booked into the accommodation
Amenities
- Separate area for guests - this can be a marquee, corporate box (at a sporting
event) or a club room
- Food and beverages - with a special menu and personal service
- Separate, high quality viewing area of the performance with good views and
facilities
- Special communication - signage, information desk
Gifts
- Tickets to the event - especially for clients
- Souvenirs - programs, pins, T-shirts, CDs, posters
- Meeting the stars
Departure
- Timing - not at the same time as the audience
Return to Checklist Site
Copyright W.J. O'Toole 2001